Full Comparison
Yakuma vs ICG
Spanish TPV for hospitality, retail, hotel, and bakery. ICG promotes an all-in-one approach where customers use ICG's full software stack including their backend systems.
See the complete breakdown of how Yakuma compares to ICG across every dimension that matters for your business.
Complete Feature Comparison
| Dimension | ICG | Yakuma |
|---|---|---|
| Data ownership | Depends on deployment. Cloud = vendor-managed. On-premise = customer data but ICG backend dependencies. | Customer-owned infrastructure. Your data, your servers (on-premise, private cloud, or your cloud account). |
| Deployment model | Traditional client/server + cloud extensions. Heavier deployments with ICG backend integration. | On-premise, private cloud, or customer cloud. Modern, modular architecture. |
| Cloud provider choice | Vendor-imposed for cloud components. ICG infrastructure required for many features. | AWS, Azure, GCP, or customer choice. Deploy on your preferred cloud provider. |
| Exit strategy | Complex. ICG promotes full-stack adoption, making exit require replacing POS and backend systems. | Full data ownership and portability. Export everything, switch anytime, no data hostage. |
| IT governance | Limited. All-in-one approach means less flexibility for enterprise IT policies. | Designed for enterprise IT policies. Full compliance with corporate security, data residency, and governance. |
| Sector coverage | Hospitality, retail, hotel, bakery; wide but in distinct modules. | All sectors unified under one core (retail, hospitality, salons, cinemas, nightclubs, services, multi-vertical chains). |
| Architecture | Traditional client/server + cloud extensions; heavier deployments. | Modern cloud-native + optional edge/offline nodes; lighter, modular, API-first architecture. |
| Chain & franchise | Supports multi-establishment and franchises with central control. | Full multi-country, multi-brand, franchisor/franchisee governance with granular permissions and deployment flexibility. |
| Hotel & Airport Operations | Not supported. Cannot integrate with hotel PMS systems for room charging or airport authority systems for compliance reporting. | Native integration with hotel PMS (room posting, guest identification) and airport compliance (boarding pass handling, authority reporting, revenue sharing). Read more → Regulated Environments |
| Franchise support | Franchise support available but not native multi-owner governance architecture. | Native franchise architecture (franchisor/franchisee separation, multi-owner networks). Read more → Franchise POS |
| Internationalization | Focused mainly on Spain + regions where ICG partners exist. | Global-first design: multi-currency, multi-tax, multi-language across Spain, EU, LATAM, GCC, US, Canada. |
| Fiscal compliance | Strong Spain support (VeriFactu, TicketBAI, VAT Spain). | Spain + LATAM + GCC + EU fiscal packs in a generalized compliance engine (ZATCA, VeriFactu, etc.). |
| Customization | Customizations generally partner-driven; limited deep workflow editing. | Unlimited custom development included: custom flows, automation, logic, and per-brand behavior. |
| Backend & ERP philosophy | All-in-one approach: ICG promotes using their full software stack including their own backend/ERP modules. | 100% ERP/CRM agnostic: Yakuma integrates with SAP, Microsoft Dynamics, Oracle NetSuite, or any system. We leave the shoemaking to the shoemakers. |
| Integrations | Integrations exist but ICG prefers customers use their proprietary backend systems. | Fully open, modern API surfaces (REST, events, webhooks); native integrations with SAP, Microsoft, Oracle NetSuite, and any ERP system. |
| Hardware ecosystem | Often tied to ICG-approved terminals or Windows-based TPV hardware. | Hardware-agnostic: any Windows PC (any version), kiosks, handhelds. |
| Native apps | Standard mobile apps. Custom native app development not typically included. | 100% custom native apps for iOS and Android. Hybrid apps also available for faster implementations. |
| Smart-watch & Smart-TV apps | Not available. | Native apps for Apple Watch, WearOS, and Smart-TV displays for kitchen screens, staff alerts, and digital signage. |
| Source code protection | No source code escrow or access options available. | Full source code deposited with a public notary, protecting your technology investment and ensuring vendor independence. |
| Scalability | Scales to hundreds of stores but requires structured partner projects. | Horizontal scalability for thousands of stores across multiple jurisdictions with cloud orchestration. |
| TCO (total cost) | Traditional licensing + paid modules + partner installation costs. | Lower long-term TCO through modular design, open integrations, and reduced dependence on proprietary hardware/services. |
Why Choose Yakuma Over ICG
Global by Design
Unlike ICG, Yakuma was built from day one for multi-country operations with different taxes, currencies, languages, and fiscal requirements.
Deep Customization
Build your own workflows with scripting and configuration. Don't wait for vendor roadmaps to get the features your business needs.
No Vendor Lock-in
Choose your own hardware, payment providers, and integrations. Yakuma works with what you have, not what we sell.
Multi-Sector Platform
Retail, restaurants, salons, tickets, and more on a single platform. No need for separate systems for different business types.
Compare Yakuma with Other POS Solutions
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