POS for coffee and tea concepts built around speed and loyalty
Yakuma POS keeps queues moving, loyalty active, and recipes under control for coffee and tea shops.
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Coffee and tea shop realities
Peak times create long lines and errors when customizations are not handled well.
Loyal customers are not recognized across branches or channels.
Seasonal menu changes are tedious and inconsistent.
How Yakuma keeps coffee and tea operations smooth
Fast capture of orders with clear modifiers for size, milk, shots, and flavors.
Central loyalty system that works across stores, apps, and kiosks.
Menu templates that allow rapid rollout of seasonal drinks with correct pricing.
Wondering how Yakuma compares to other POS solutions?
See Yakuma vs Competitors ComparisonWhy leading retailers never use generic POS systems
Generic POS platforms are not bad products. Toast, Square, Clover and similar systems work well for single-location businesses and standardized operations.
But serious chains do not operate that way.
Global brands like Starbucks, McDonald's, Zara, and any other major multi-location brand you can think of, run on highly specialized POS platforms built around their operating model, not a vendor's roadmap.
Standard tools produce standard behavior.
Differentiation disappears when:
• You and your competitors run the same workflows
• Promotions and campaigns are limited to what the vendor allows
• Custom logic is restricted or only possible through expensive add-ons
At scale, another problem appears.
Fragmentation.
What vendors call "omnichannel" usually means:
• A basic white-label app or website with logo and color changes only
• Loyalty and rewards tied to phone numbers or shallow customer profiles
• Vendor branding still present in emails, receipts, notifications, or apps
• Different tools for POS, e-commerce, loyalty, and marketing
As the business grows, chains are forced to add third-party tools just to merge data and understand what is happening. Execution slows down. Customer experience breaks. International expansion becomes limited or impossible.
You cannot out-execute competitors when your business is constrained by vendor templates and glued together systems.
This is why leading retailers do not rely on generic POS platforms.
This difference is often dismissed as a matter of scale. It is not.
It is a structural difference in how the business operates.
A chain is not a bigger store.
It is a different system.
Single store operator
- • Makes decisions locally
- • Knows staff personally
- • Adjusts prices manually
- • Fixes issues by being present
- • Treats the POS as a tool to save costs
Multi-location operator
- • Manages consistency, not physical presence
- • Hires managers, not frontline staff
- • Defines rules centrally and applies them across locations and channels
- • Cannot "just go to the store" to fix issues
- • Uses the POS as a critical execution layer for growth, control, and scale
Yakuma is not a generic POS. Yakuma is built for a different category of business.
Enterprise POS Fundamentals
Not features. Requirements.
If your current POS cannot do these things, it is not built for enterprise operations.
Do I need to throw away my existing POS terminals to move ahead with Yakuma?
No. Yakuma is designed to preserve your hardware investment. If a terminal runs Windows and meets minimal specs, it can run Yakuma. Some customers still run terminals from Windows 2000 era.
When should a chain replace its current POS?
A chain should replace its POS when growth forces it to rely on multiple disconnected tools just to operate. If your POS, website, apps, loyalty, and marketing all come from different vendors—or require additional third-party add-ons—execution is already compromised.
These are not edge cases. They define whether a POS is enterprise-grade or not.
Running real chains. Every day.
"Yakuma has powered our chain since 1999. Zero outages and total flexibility."
Restaurant chain owner
Italy
"Every new store launches in minutes with our custom templates."
Retail operations manager
Spain
"We replaced a major US vendor with Yakuma and cut costs by 60%."
Franchise director
Canada
We can connect you with real operators running Yakuma in production.
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